What is a Veteran Services Officer?

A Veteran Services Officer (VSO) assists with matters pertaining to the Oregon Department of Veterans Affairs (ODVA), the U.S. Department of Veterans Affairs (DVA), and related governmental agencies. VSOs help with filing for Service-Connected Disability Compensation, Non-Service-Connected Pensions, Survivors’ Pensions, Dependency and Indemnity Compensation, burial benefits, and medical benefits. VSOs also assist with connecting veterans with other local, state, and federal agencies and resources.

Additionally, VSOs obtain and compile documents necessary to complete the claims filing process. Forms typically include military service personnel and service treatment records, DD214’s, marriage certificates, divorce decrees, death certificates, birth certificates, civilian medical records, information on the receiving of medals, ribbons, and commendations and any other information that may be required by for the claims process.